Order & Delivery
Need help completing your order, or just have a question? We are happy to help you. You can always contact us by phone or mail. +31 85 0280 381 [email protected]
Quick answers to your questions?
Perhaps your answer is below or check the frequently asked questions.
It depends on the type of product. The delivery time is listed for almost all products. The mentioned delivery time applies after your approval on the print proof or after approval of the print file(supplied artwork). If you have a hard deadline, please contact us for a faster delivery time +31 85 0280 381. We will see for you what is possible within the schedule. Additional charges may apply for expedited delivery.
Yes indeed! With our design service, that’s no problem at all! We have a creative design team that is happy to get to work for you. See how easy and affordable our design service works here .
You can order your desired products directly without providing print files right away. During your order, you can download the submission specifications with the template and get creative. Via the link Upload Files easily add your print files to the placed order. In doing so, follow the instruction.
You certainly can! You can pick up your order during weekdays from 9 a.m. to 5 p.m. You do not need to make an appointment for this.
Our products are customized and personalized for each customer, therefore the right of withdrawal as provided by law does not apply. Should the product be damaged in transit please contact our customer service team. We will then find a suitable solution for you.
Contact us at [email protected] or +31 85 0280 381 or add a shipping address in your account when logged in.
In the confirmation email, you will receive a MyParcel link. Click on the link and enter the attached track and trace code.
Depending on the product you order, shipping costs will be shown when you place the order. When requesting a quote, the shipping cost is mentioned in the offer.